Feedback to student union
You can give feedback to the student union via feedback form on our website. Remember to give your email address if you want an answer to your feedback.
In addition, you can give student union feedback in person, for example at student union's pop up stand at HAMKO on the Road tours.
You can give feedback to student union about anything concerning the student union, studies, education or free time. It depends on the feedback (the subject etc.) how it is dealt with (does the board discuss about the matter or will it be driven forward). The student union always follows confidentiality requirement when dealing with feedback.
Give feedback – earn an overall patch!
“Feedback vegetables” are overall patches that are given to students in return for being active in giving feedback. There are four different patches:
Potato: You can earn potato overall patch in your own degree programme’s feedback discussion.
Pepper and carrot: Give feedback at student union’s pop up stand at HAMKO on the Road tour and you’ll get a pepper or carrot!
Broccoli: Broccoli patches are for students who take part in rector’s hearings.
HAMK's feedback system
The university can't be improved if no one assesses what has been done. As a student, you are an expert on what makes your studies easier and what makes them harder.
Teaching is constantly in need of improvement, but it is difficult to develop it in the right direction, if it is not assessed together with all the participants. As a student, you have first-hand experience of what works and what doesn’t at our university. By giving feedback, you give the university an opportunity to become better.
At HAMK, there are many different channels for gathering feedback. The easiest way to give feedback is by discussing with your teacher or the university staff. Other ways are through the official channels of the feedback system. These include module feedback, which is gathered at the end of each module, degree programme’s feedback discussions, which are held at least once every semester, and the rectors hearing once a year. In addition, students can give feedback by answering different surveys during their studies. Students can give feedback at any time to the Student Union.
Teachers gather feedback about module’s content and implementation at the end of each module. This feedback can be collected through SoleOps or by any other agreed method, for example, in a feedback session at the end of the course implementation. Based on the feedback, teachers get new ideas for their work and can thus improve future course implementations.
Degree programme's feedback discussions:
Degree programme feedback is collected according to each degree programme's own practices, at least once every semester. Usually the head of degree programme, a representative from a student organization and student representatives from each starting group are present in degree programme's feedback discussion. The student representatives collect feedback from their group members beforehand and forward the messages in these discussions.
The rector and vice-rectors go to each unit and meet student representatives once a year, usually at the end of autumn semester. In the hearing, the student representatives have a chance to give feedback directly to the rectors, and the rectors have an opportunity to give immediate response to the feedback. It is student representatives’ responsibility to collect feedback beforehand from their group. A representative from the Student Union is also present in the hearing (usually the board member in charge of quality and feedback).
Additional channels for feedback:
Student performance appraisals, international exchange feedback, Bachelor's thesis feedback, work placement feedback, AVOP.
The responsibilities of a university of applied sciences:
Every university of applied sciences has the responsibility of giving its students an opportunity to give feedback. In addition, the university has the responsibility to process the feedback and to notify the students what changes will be made based on the feedback or give reasons why something can't be changed.
The responsibilities of a student union:
The student union will help the university to collect feedback. It collects and receives feedback from the students, notifies students of feedback giving opportunities and monitors the feedback processing and follow-up actions.
The responsibilities of a student representative:
The student representative has the responsibility of collecting the feedback from his/her group before the feedback discussion. After the discussion, he/she must report to the group any responses the feedback received.
The responsibilities of a student:
The responsibility of each student is to give constructive feedback on issues he/she feels need developing.